Security & Responsible Disclosure

At Kitstop, we take the security of our website and customer information very seriously.

We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.

If you believe you have identified a security issue on https://thekitstop.com, please report it following the guidelines below.


Responsible Disclosure Guidelines

When reporting a security issue, please:

  • Allow reasonable time for investigation and resolution before public disclosure
  • Do not access or modify private user data without permission
  • Avoid actions that may harm users, data, or services
  • Do not exploit vulnerabilities for personal gain
  • Comply with all applicable laws and regulations

How to Report a Security Issue

Please include the following details:

  • Clear description of the issue
  • Steps to reproduce
  • Technical details or evidence

Send your report to:

Email: contact@thekitstop.com

Please do not contact individual team members directly regarding security issues.


Our Commitment

We take all reports seriously and are committed to maintaining a secure environment.

  • All valid reports are reviewed
  • Issues are prioritized based on risk level
  • We aim to respond within a reasonable timeframe

Updates

We may update this policy as our services evolve.


Contact Us

If you have any questions before or after placing an order, our support team is here to help.

Address: 20 Oxton Rd, Birkenhead CH41 2QJ, United Kingdom

Call us: +44 15 1647 9067

Email us: contact@thekitstop.com